Most of the call centers these days use the VoIP messengers in order to connect with the customers and to attain their calls. In order to ensure that they are able to fulfill this function properly, it is important to provide them with the right kind of headsets.The problem is with so many different options around, it becomes quite confusing to choose the right headset.
We would today help you solve this problem by sharing with you the 5 best headsets for call center use.
Jabra is one of the most popular names when it comes to professional business headsets. With 12 hours of battery life, you can be sure that this one is pretty useful. In addition to that, it is pretty easy to wear and provides you with a lot of different audio quality options which are perfect for call center employees.
If you’re looking for something in the lower budget range, this is the perfect option for you. It has the noise cancellation capability and also it works with Bluetooth as well. It can eliminate up to 96% of the noise. This ensures that you are able to get clear voice quality.
This particular headset can be easily connected to your computer with the help of USB. It has noise canceling feature as well. Also, it protects you against certain sound surges as well. This ensures that it is perfect for call center usage.
This is a mono headset which provides a lot of comfort when it is being used for long hours. This also makes it much more lightweight. It has a unidirectional mic which works great when you just want to block out all the background noise and have great audio quality. In addition to that, it has noise canceling feature as well.
Plantronics offers you this lightweight headset which is perfect for wearing it all day long. Also, the enhanced audio quality ensures that you are able to hear the sound quite easily. It has a noise canceling feature which ensures that the audio would be pretty clear. This particular headset is also available with the USB connector which ensures that it is much more easier to connect.
So, if you want to provide your call center employees with the best headset, these are the 5 options which you should look into.