“We regret the tone of the notice our manager sent to Ms. Kharats, which was taken from a form letter we send to tenants with chronic noise issues. We have sent a rescission notice to her this morning and apologize for the misunderstanding,” said Sarah Furchtenicht, vice president of GK Management. “The notice, which was prompted by complaints from other tenants, should have been more sensitive and spelled out the solution more clearly. We encourage family members to continue visiting their grandmother while maintaining CDC guidelines of wearing masks and maintaining social distancing. Her health and theirs will be preserved by following those recommendations. In this case, we encourage the family to use their cell phones instead of yelling from the sidewalk. “
